but they won't replace the transponder until after 6 years.
But the transponder doesn't tell me when I make or miss a toll. So if I miss a toll, I'm supposed to call ahead of time. Funny thing is, I logged into my account and it said that on the same days I missed tolls, IDOT registered that I also went through tolls and paid with my iPass transponder. replace my transponder." She replied, "well, you've only had it for three years and we usually don't replace them until after 6 or 7 years because that's how long the batteries typically last."
It is attached to the front license plate. She said you can't replace the battery and only replace the whole transponder once it's determined the battery is dead. If an I-PASS transponder doesnt work on your windshield, because it contains metal, youll need to get a License Plate Tag instead. I told her clearly it's not working if only half the tolls are registering and asked if the battery may be low. So how are you supposed to know when your transponder doesn't pay a toll so you can call and pay the toll before a notice with a fee is sent out? WTF?!?!īack to the transponder not working. I told the lady at IDOT this and she said the old iPass transponders were like that, but customers complained that they beeped too much. Sun Pass would beep one way to tell you it registered a toll and another way to tell you your account was low. The new transponder will be active and ready for use within 24 hours in Illinois and within 48 hours in other states that accept I-PASS. When I lived in Florida, we had Sun Pass. If the transponder is not replaced within 45 days of the date on the letter, the transponder will be deactivated and continued use of that transponder will result in toll violations. How would I know I missed the tolls?!?! The iPass transponder has no lights and doesn't beep. They said, "in the future, call ahead and tell us you missed the tolls." I called IDOT and they waived the fees and just charged me for the tolls. So it's like "paid toll", "missed toll", "paid toll", "missed toll", so I assume there's something wrong with the transponder.
$20 for each missed toll, times three, plus the $1 or $1.50 for each toll across two different days (two on one day, one on another).įunny thing is, I logged into my account and it said that on the same days I missed tolls, IDOT registered that I also went through tolls and paid with my iPass transponder.
Visit any nearest Jewel-Osco in Illinois to receive a replacement transponder at no cost. So today I get a bill in the mail from IDOT stating that I owe them $60+ for unpaid tolls. iPass Renewal Letter Example (For Renewing Expired iPass Transponder) The Illinois Tollway is sending out letter notifications for iPass customers to renew their expired transponders.